Shipping & Returns

 

Shipping Policy

FREE Ground shipping on orders over $25 to the Continental U.S, (subject to a $2.50 processing fee). Flat rate Ground shipping of $7.95 on orders under $25 to the Continental US. Expedited shipping options for Next Day, 2nd Day & 3rd Day are available and based on orders being placed by 2:00 pm pst on business days. 

Alaska, Hawaii, Canada, APO’s & FPO’s will be charged actual freight. 

Average Delivery times: 
1-3 business days to western states;
3-5 business days to midwestern states and 
5-7 business days to eastern states. 
Typically, orders are processed within 24 hours.

 

Returns Policy

Damages or discrepancies must be reported within 15 days of receipt of merchandise. Returns on general merchandise will be accepted within 6 months of delivery unless otherwise stated. Please call our Customer Service prior to returning items to assure proper handling of refund or credit. Items must be returned in full, saleable units. Unauthorized returns may be subject to a restocking fee.

1-800-426-6351

Exception:

Imprint Items - Because custom imprinted items cannot be resold, we cannot accept their return.

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